Privacy Policy
A legal disclaimer
Effective Date:8/25/24
At Agape Solace Counseling ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, engage with our services, or otherwise interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Health Information: Any information related to your health or mental well-being, such as details provided during counseling sessions.
- Payment Information: Credit card or payment details when you pay for services.
- Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, and how you navigate our site.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Provide Services: To schedule and deliver counseling sessions and communicate with you about your care.
- To Process Payments: To process payments for services rendered.
- To Improve Our Services: To evaluate and enhance the effectiveness of our services and website.
- To Communicate with You: To send you information about appointments, services, updates, and promotional material, where applicable.
- To Comply with Legal Obligations: To fulfill legal obligations, including complying with healthcare regulations, reporting requirements, and responding to legal requests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following instances:
- With Your Consent: We may share your information if you have given explicit consent to do so.
- With Service Providers: We may share your information with third-party service providers who assist us in providing services to you (e.g., billing and payment processors, IT support).
- For Legal Reasons: We may disclose your information if required by law, court order, or governmental regulation.
4. Your Rights
You have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., where we are legally required to retain it).
- Opt-Out: You may opt out of receiving marketing communications from us at any time.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Agape Solace Counseling
Phone: 407-630-9991
Email: agape.solace.counseling@gmail.com
